Refund Policy

Overview

We want you to be completely satisfied with your purchase from Envo Mart. If you are not happy with your order, this refund policy explains how returns and refunds are handled.

Return eligibility

• Items must be unused and in original packaging where applicable.
• Return requests should be made within the timeframe stated at checkout or on your order confirmation.
• Certain products may not be eligible for return.

How to request a refund

Contact our customer support team with your order number and reason for return. Once approved, we will process your refund to the original payment method.

Processing time

Refunds are typically processed within 5–10 business days after we receive and inspect the returned item.